1. Introduction

Welcome to Joseph Kansema.

These Terms & Conditions govern the use of www.josephkansema.co.za and the purchase of books, e-books, online courses, educational materials, seminar tickets and other products or services offered through the website.

By accessing the website, creating an account, placing an order, purchasing a product, purchasing a seminar ticket or enrolling in a course, you agree to these Terms & Conditions.

If you do not agree with these Terms & Conditions, you should not use the website or purchase any products or services through it.

These Terms & Conditions are governed by the laws of the Republic of South Africa.

2. Business Information

Business Name: Joseph Kansema
Website: www.josephkansema.co.za
Country: South Africa
Currency: South African Rand (ZAR)

Customer support:

Email: support@josephkansema.co.za
Telephone: +27 81 524 9772

3. Products and Services

The website may offer:

• Physical books and publications;
• E-books and digital publications;
• Online courses;
• Educational and training programmes;
• Seminar and event tickets;
• Digital educational materials; and
• Other educational products or services.

Each product or service will have its own description, price and applicable access, delivery or participation information.

Reasonable efforts are made to ensure that descriptions, photographs, prices and other information displayed on the website are accurate.

4. Prices

All prices are displayed in South African Rand (ZAR), unless otherwise stated.

The price applicable to a customer is the price displayed at the time the order is placed.

Where applicable, delivery charges will be displayed before the customer completes the purchase.

Prices may change from time to time. A price change will not affect an order that has already been successfully paid for and confirmed.

5. Orders

An order is considered accepted once payment has been successfully received and the customer has received an order or payment confirmation.

Joseph Kansema reserves the right to refuse or cancel an order where:

• Payment has not been successfully received;
• Fraud or unauthorised activity is reasonably suspected;
• A product is unavailable;
• An obvious pricing or technical error has occurred; or
• The transaction would otherwise be unlawful.

Where an order is cancelled after payment has been received, any applicable refund will be processed in accordance with the Refund & Cancellation Policy.

6. Payment

Payments may be processed through PayFast.

PayFast is used by Joseph Kansema only for:

• Online course enrolments;
• Seminar and event ticket purchases; and
• Book purchases, including physical books and applicable digital/e-book purchases.

A transaction is not considered successfully paid until Joseph Kansema receives confirmation of successful payment.

Customers must not rely solely on a payment page or banking notification without confirmation that the transaction has been successfully processed.

7. Customer Responsibility

Customers are responsible for providing accurate information during checkout, including:

• Full name;
• Email address;
• Telephone number;
• Billing information;
• Delivery address, where applicable; and
• Any information required to complete the order.

Joseph Kansema cannot be held responsible for delays or failed delivery caused by incorrect information supplied by the customer.

8. Physical Books

Physical books will be delivered in accordance with the Delivery Policy.

The estimated delivery period is communicated to customers before or during checkout.

Customers should inspect physical books after delivery and notify Joseph Kansema as soon as reasonably possible if the product is damaged, defective, incorrect or materially different from what was ordered.

9. Digital Products and E-Books

E-books and digital products are supplied electronically.

Access may be provided by email, customer account, electronic link, online reading platform or another method specified at the time of purchase.

Customers are responsible for ensuring that they have a suitable device, internet connection and software required to access the product.

Digital products are supplied for personal use unless otherwise stated.

Unauthorised copying, distribution, resale, publication or commercial exploitation of digital products is prohibited.

10. Online Courses

Course access will be provided after successful payment and confirmation.

Course access may be provided through the website, customer account, email or another online learning platform.

Unless otherwise stated, course access is for the individual purchaser only.

Customers may not:

• Share course accounts;
• Resell course access;
• Copy or redistribute course materials;
• Upload course materials to other platforms;
• Record and commercially distribute course content; or
• Use course materials commercially without written permission.

11. Seminar and Event Tickets

Seminar or event tickets will be provided electronically after successful payment.

The relevant event page will provide the applicable event date, time, venue or online access details and ticket conditions.

If an event is cancelled or materially changed by Joseph Kansema, customers will be informed and appropriate arrangements will be made in accordance with the Refund & Cancellation Policy.

12. Refunds, Returns and Cancellations

Refunds, returns and cancellations are governed by the separate Refund & Cancellation Policy published on this website.

Nothing in these Terms & Conditions removes or limits any consumer right that cannot legally be excluded under South African law.

13. Delivery

Physical products are delivered in accordance with the separate Delivery Policy.

Delivery timeframes are estimates unless a specific delivery date has been expressly agreed.

Where a product cannot be supplied within the agreed or applicable timeframe, the customer will be notified and any rights available under South African law will apply.

14. Intellectual Property

All content on the website, including books, e-books, courses, videos, audio, images, text, graphics, logos, presentations and educational materials, is owned by or licensed to Joseph Kansema unless otherwise stated.

Purchasing a product or enrolling in a course does not transfer ownership of the underlying intellectual property.

Unauthorised reproduction, distribution, resale or commercial use is prohibited.

15. Educational Disclaimer

Educational content is provided for educational and informational purposes.

Participation in a course, seminar or educational programme does not guarantee employment, income, business success, financial results, qualifications or any particular outcome unless expressly stated in the relevant product description.

Customers remain responsible for how they apply educational information.

16. Website Availability

We aim to maintain the availability of the website and online services.

Temporary interruptions may occur because of maintenance, hosting issues, internet interruptions, third-party services, payment-provider interruptions or circumstances beyond our reasonable control.

17. Privacy

Personal information is handled in accordance with the Privacy Policy published on this website and applicable South African data-protection legislation.

18. Fraud and Unauthorised Transactions

Joseph Kansema may suspend, delay or cancel a transaction where there is reasonable suspicion of fraud, unauthorised payment, identity theft, payment manipulation or other unlawful activity.

19. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits any right or liability that cannot legally be excluded or limited under South African law.

Subject to applicable law, Joseph Kansema will not be responsible for losses caused by circumstances outside its reasonable control.

20. Complaints

Customers should first contact Joseph Kansema using the customer-support details provided on the website.

We will make reasonable efforts to investigate and resolve complaints fairly and promptly.

21. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

22. Changes

Joseph Kansema may update these Terms & Conditions from time to time.

The latest version published on the website will apply to future purchases and transactions.

Last Updated: 22 September 2026