PRIVACY POLICY

1. Introduction

Joseph Kansema respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how personal information is collected, used, stored and protected when you visit www.josephkansema.co.za, purchase products, enrol in courses, purchase seminar tickets or communicate with us.

This policy is intended to comply with applicable South African privacy and data-protection requirements, including the Protection of Personal Information Act 4 of 2013 (POPIA).

2. Information We May Collect

Depending on your interaction with the website, we may collect:

  • Full name;
  • Email address;
  • Telephone number;
  • Billing information;
  • Delivery address;
  • Account information;
  • Course enrolment information;
  • Seminar registration information;
  • Order and transaction information;
  • Communications sent to us;
  • Customer-support information; and
  • Technical information necessary to operate and secure the website.

Payment-card information may be processed by third-party payment providers such as PayFast rather than being stored directly by Joseph Kansema.

3. How We Collect Information

Information may be collected when you:

  • Create an account;
  • Purchase a book;
  • Purchase an e-book;
  • Enrol in a course;
  • Purchase a seminar ticket;
  • Submit a contact form;
  • Contact customer support;
  • Subscribe to communications; or
  • Use the website.

4. How We Use Personal Information

Personal information may be used to:

  • Process orders;
  • Process payments;
  • Deliver physical products;
  • Provide digital products;
  • Provide course access;
  • Manage seminar registrations;
  • Communicate with customers;
  • Respond to enquiries;
  • Provide customer support;
  • Prevent fraud;
  • Maintain business records;
  • Improve the website and services; and
  • Comply with legal obligations.

5. Payment Information

Payments may be processed through PayFast.

Joseph Kansema does not intentionally store complete credit or debit card details on its own website where those details are processed directly by the payment provider.

Payment processing is subject to the relevant payment provider’s terms and privacy practices.

6. Sharing Personal Information

Personal information may be shared with trusted third parties where reasonably necessary to provide products and services, including:

  • Payment providers;
  • Courier and delivery companies;
  • Website and hosting providers;
  • Online learning platforms;
  • Technology service providers;
  • Professional advisers; and
  • Government or regulatory authorities where legally required.

We do not sell customers’ personal information.

7. Marketing Communications

Where permitted by law, customers may receive communications relating to products, courses, seminars or other services.

Customers may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the relevant communication or contacting us directly.

8. Cookies and Technical Information

The website may use cookies and similar technologies to operate the website, maintain security, remember preferences, understand website usage and improve the customer experience.

Customers may be able to control cookies through their browser settings.

Disabling certain cookies may affect website functionality.

9. Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access;
  • Loss;
  • Misuse;
  • Unauthorised disclosure;
  • Destruction; and
  • Unauthorised alteration.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Retention

Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, tax, dispute-resolution and business-record requirements.

11. Customer Rights

Subject to applicable law, individuals may have rights relating to their personal information, including the right to:

  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion where legally applicable;
  • Object to certain forms of processing;
  • Withdraw consent where processing is based on consent; and
  • Lodge a complaint with the Information Regulator.

12. Children’s Information

The website is not intended to knowingly collect personal information from children without the required consent or lawful basis.

13. Third-Party Websites

The website may contain links to third-party websites.

Joseph Kansema is not responsible for the privacy practices, content or security of third-party websites.

Customers should review the privacy policies of third-party websites before providing personal information.

14. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

The latest version will be published on this website with the applicable effective date.

15. Contact

For privacy-related enquiries:

Joseph Kansema
Email: support@josephkansema.co.za
Telephone: +27 81 524 9772
Website: www.josephkansema.co.za

Last Updated: 22 September 2026

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